Senior Customer Insights Analyst
Come and shape our brand as a leader in this innovative space! Analyze data and deliver impactful, compelling insights to our customers!
Join a company at the forefront of the neuroscience and AI space!
Neurons has pioneered human behavior predictive AI, and your role as a Senior Customer Insights Analyst will be pivotal in helping us solidify our brand as an authority figure in this new and growing space.
As a senior member of our Project Management Office, you will take the lead in your role, working independently with reports and client presentations, and setting the standard bar for high-quality reporting. Additionally, you will be responsible for generating the templates necessary for success.
Job Description:
We are currently seeking a talented and motivated Senior Customer Insights Analyst to join our team. The chosen candidate will play a critical role in analyzing data and extracting valuable insights to support our clients and business strategies.
This senior position requires exceptional proficiency in the English language, outstanding copywriting and storytelling skills for business, and expertise in identifying and communicating meaningful findings from research and data analysis to our clients.
The candidate should also have extensive experience presenting reports to clients, effectively conveying complex information in a clear and compelling manner.
Responsibilities
- Lead comprehensive research utilizing various neuroscience, psychological, and behavioural methods, including EEG, eye-tracking, implicit measures, surveys, and data analysis, to gather and interpret information.
- Collaborate with cross-functional teams to develop and execute research plans that align with our business objectives.
- Analyze and synthesize research findings, distilling complex information into clear, concise, and impactful insights.
- Present research findings and actionable recommendations to stakeholders and clients, effectively communicating the significance of the insights for strategic decision-making.
- Prepare and deliver professional reports and presentations, tailoring the content and delivery style to the specific needs of clients.
- Establish and maintain the standard for high-quality reporting, ensuring that all templates and deliverables meet the highest standards of excellence.
- Stay abreast of industry trends, advancements in research methodologies, and evolving customer preferences.
- Uncover and identify new insights and trends relevant to our industry, market, and target audience.
- Maintain files, protocols, and documentation to ensure accurate and easily accessible information.
Qualifications
- Master's degree or higher in Marketing, Communications, Psychology, or a related field.
- Proven experience in a senior role, with a strong track record of generating and analyzing insights.
- Minimum 5 years of relevant experience.
- Exceptional written and verbal communication skills in English, with exceptional attention to detail and grammar.
- Advanced copywriting and storytelling expertise, with the ability to create engaging and compelling content.
- Strong analytical skills, with the ability to derive insights from complex data sets.
- Proficiency in utilizing research methodologies and tools, such as surveys, interviews, and data analysis software.
- Excellent problem-solving skills, with a creative and strategic mindset.
- Extensive experience presenting reports and insights to clients, effectively conveying complex information in a clear and compelling manner.
- Ability to work independently and take the lead on projects, as well as collaborate in a team environment.
- Strong organizational skills and meticulous attention to detail.
- Experience with eye-tracking, EEG, or other subconscious research methods is a plus.
We offer a competitive salary package and a dynamic work environment that fosters innovation and professional growth.
If you are a highly motivated individual with a passion for generating insights, wielding the power of storytelling, and presenting impactful reports to clients, we encourage you to apply for this exciting senior opportunity.
This role is based in Greater Copenhagen, Denmark and it is not a remote position.
Who are we?
Neurons is the world’s leading consumer neuroscience company. Since 2013, we have worked with Fortune-500 companies to optimize every part of their customer journey, including advertising, retail, user experience, innovation, tech, and beyond.
Neurons strive to make everyone feel valued at work. We welcome people from all walks of life regardless of race and ethnicity, color, religion, gender identity and expression, sexual orientation, background, national origin, ancestry, marital status, parenthood choices, disability or age.
We are a team of approx. 80 talents from over 30 nations with diverse backgrounds, building unique products in an inclusive culture that encourages innovation and values self-expression.
If you share our values of growth, responsibility, and integrity and are passionate about driving innovation in the field of consumer neuroscience, we would love to hear from you. Please let us know if you need any accommodation during the application or interview process.
We offer an array of benefits:
- In-house lunch
- Friday Hygge (including Karaoke, Bingo, Board Games etc.)
- Quarterly company events
- Team Events
- Pension
- Health Insurance
- Parental leave scheme
- A true focus on your health & well-being, including
- Yoga
- Healthy breaks
- Department
- Project Management Office
- Locations
- Neurons
- Remote status
- Hybrid Remote
- Employment type
- Full-time
- Employment level
- Executive / Senior Level
- Application deadline:
- 01 October, 2023

Neurons
About Neurons
Neurons is the world’s leading consumer neuroscience company. Since 2013, we have worked with Fortune-500 companies to optimize every part of their customer journey, including advertising, retail, user experience, innovation, tech, and beyond. We offer a suite of neuroscience products that comprise Predict, a cloud-based, attention prediction AI; Explore, a remote neuroscience user testing platform; and Research, a bespoke, full-scale research solution.
Senior Customer Insights Analyst
Come and shape our brand as a leader in this innovative space! Analyze data and deliver impactful, compelling insights to our customers!
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